Shipping & Returns

SHIPPING

Shipping Details

Shipping is currently available within the continental U.S. only. Shipping is based on product size and weight. Pricing and current shipping options are available at checkout. Please use the Order Status button to track your order. Please note that Beyond the Blackboard is not responsible for confirmed deliveries that have been stolen. Beyond the Blackboard is not responsible for shipping delays due to shipping service internal errors or due to weather.

Processing & Estimated Shipping Time

We know you’re excited to receive your order! All orders will ship within 1-2 business days (Monday-Friday, excluding holidays). Occasionally an item you love may be out of stock before your order is processed - if this happens, we’ll email you right away with an update! Please remember that estimated shipping time varies by method. Please monitor your order using the Order Status button.

 

RETURNS

Our Guarantee

If you are not completely satisfied with your purchase, Beyond the Blackboard is pleased to offer the highest standard of customer service. All unused items may be returned in original, unopened packaging within 30 days of the date of purchase.

Return Policy for Defective Online Purchases

We understand that everyone makes mistakes, and that sometimes includes toy and game manufacturers. Before you ship a return for a defective product, please take photos of the product and the shipping label. Email a brief explanation of the issue to orders@beyondtheblackboard.com. Our team is here to help! We will answer your email in the order in which it was received.

How to Prepare & Ship Your Return:

1. Fill out the return form on the back of the packing slip.
2. Place the completed return form in the box with the item. Whenever possible, please ship your return in the original shipping box.
3. Pack and seal the box securely. If you no longer have the original shipping box and material, please feel free to reuse a sturdy box and include padding. Mail your return to:

Returns

Beyond the Blackboard
7721 Wadsworth Blvd.
Arvada CO 80003-2150 

All returns will be refunded to the original form of payment that was used for your purchase. Please allow 3 business from the date we receive your return to process the credit. Please note that once processed, refunds may take 7-10 business days to post, depending on the form of payment.

If you need to return a gift, please email orders@beyondtheblackboard.com to contact a friendly Beyond the Blackboard team member.